When we collected the plants they went into plastic bags were watered and were sealed. (High humidity) When I got them here to Atlanta, they soaked totally sumerged for several days until they were packed for shipping. Again they were sealed in plastic bags to be shipped. Many of these plants were literally ripped from the ground (honestly we did try and gently dig) and have little root mass. They were tangled in the roots of over grown shrubs growing and in soil that had no moisture in it. These plants have not had the best treatment. I suspected they would react this way. Cut the shriveling pitchers back, place them in the shade for a week or two and keep them moist but not overly wet. They will recover.