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Thread: can't find my new external usb hard drive on my computer

  1. #1
    Zero's Avatar
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    can't find my new external usb hard drive on my computer

    Hi,
    I just got a external usb hard drive and when I connect it I can't find it on my computer.
    I have looked in device manager and it's there, but I don't know how to find it to use.
    Does anyone know how to get in under the My Computer screen?
    thanks,
    zero
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    Admin- I'm growing CPs in the Desert of Tucson, Az. adnedarn's Avatar
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    Drive model number/brand?
    OS?
    If it is installed as a storage device, it will show up in my computer automatically.
    Andrew
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  3. #3
    Zero's Avatar
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    windows xp
    maxtor sata 250 gb drive
    doesn't show up automaticly.
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    War. War never changes. Est's Avatar
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    Did you try testing it on another USB port?

    Did it come with a CD or are there drivers on the maker's website?

    (In my computer) It should just show up as a hard drive labeled "-letter- external media" or something along those lines and it should act like any other HDD, you just click to open it and do whatever you want.
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    Admin- I'm growing CPs in the Desert of Tucson, Az. adnedarn's Avatar
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    uhm, sata isn't usb external. That may be the drive inside the housing.. If you're using some type of aftermarket external HDD housing then we need that model number.

    My firewire external (used over the last 2 days to restore a fried HDD :-\) shows up as ibook (D: ) under hard disk drives.... It doesn't indicate it is external.
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    Zero's Avatar
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    the case is a ez bus dts.
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    Admin- I'm growing CPs in the Desert of Tucson, Az. adnedarn's Avatar
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    drivers


    pick which one is yours. download it. Unzip the files. go to device manager, find it, right click it, update driver it should find the one on your desktop. install restart.

    If that doesn't help. OR option #2 go to device manager, right click remove drive. restart computer. when it looks for the driver point to new downloaded driver folder.
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    Hello, I must be going... Not a Number's Avatar
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    From the link Andrew posted earlier the EzBus DTS manual says:

    Turn off computer, never connect or disconnect EzBus DTS with computer powered on.

    Attach the appropriate SATA cable depending on the SATA or eSATA port on your computer (note SATA not USB).

    Power up the Ez Bus DTS. Power up computer.

    At which point you should see the drive.

    If you connected the drive while either were powered up you may have fried the drive or the case.
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