I ran into my first trouble with eBay Buyers last week. I sold a GameBoy Advanced SP with like 5 or 6 older games and a battery charger for $99 (I didn't really describe them though they WERE categorized as USED). They were worn along the edges and some scratches, the inside of the SP was fine. I sent them via priority mail, on the end of day 4 he got the mail and it took him until day 6 to get back to me. He was complaining about the games having "chew marks" (small dents most likely) and a FEW labels torn off. He also complained the inside of the SP was extensively damaged (though, when I asked for pictures he did not show this, only the worn out parts on the SP) and some of the damage was just new from shipping, he said about 4 games were acceptable or borderline acceptable, with 2 not because the labels were torn or gone. I'd say a lot of damage was from the mail but yes, a label was torn off one of them, the second I don't know how THAT happened, and he never showed me pictures of the inside of the SP but claims there is damage, and is asking for like $25 back. The thing is it took him so long to get back to me and I had to pay off a few things so I don't exactly have the money right now and won't for 1-3 weeks. I have filed complaints with the USPS and gotten back to him post-haste but he keeps going off that he sells these systems all the time and blah blah blah. He says he is going to make a "item significantly not described" or something along those lines complaint, when he didn't ask questions, he KNEW there was NO money back guarantee, and the system was used. He never asked questions, it took him forever to get back and they got damaged in the mail, I pointed all these things out to him but he never made note of it or talked about it. What could eBay do if he filed this complaint? He surely won't wait a week or two for the $20 he's asking for (he originally asked for $50, after many emails he started getting desperate and pulled it down to $20) seeing as he's so stubborn. What would eBay do? Sue me? Close my account? Temporarily suspend me? Nothing? A strike against my account?
Sorry that's so lengthy. This guy is a pain, I've told him many times that a lot of the damage was shipping, but he does NOT mention and pretends that my points do not exist and keeps babbling at me. This is highly annoying. What would eBay do? I am trying to email him now but Hotmail just screwed up and died and is not working, so, I don't know WHAT to do about that.