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Thread: Sensitive People

  1. #17
    scottychaos's Avatar
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    I have a cool story..

    Right after college I worked at a Moto-Photo..a chain of photo stores.
    the stores also had a small portrait studio in them.

    We had package deals for school photos, like 2 8X10's, five 5X7's 10 wallets, for a certain price..

    So this guys comes in with with his highschool age daughter and wants the portraits taken,
    but he wants them in B&W, not color..he is told there is an extra charge for B&W, because it takes special processing..he is told how much it is and why, he says fine. (it was like $10 more)

    A few weeks later he is back to pick up his pictures..
    "that will be $29.99 sir"
    "WHAT?! the sign clearly says the package is $19.99!"
    "yes, but we told you it was more for the B&W"

    He throws a major fit..says he wont pay.."I demand to talk to the manager!"
    manager isnt there, he will be in tomorrow, etc..
    the store employee says he cant take the photos without paying the full price.
    (I was watching all this, I wasnt directly involved)
    "sorry sir, but I cant let you take the photos for $19.99, you will have to talk to the manager"
    Finally the guy slaps a $20 on the counter, grabs the photos, and walks out!

    next day, he calls the store to speak to our manager, probably assuming he is going to get an apology..

    I cant hear what the guy is saying, but I can hear Ryan, our manager, talking to him..the call ends with Ryan saying: "I dont appreciate the way you treated my employees, and you took the product without paying the full price, which amounts to theft..I dont ever want to see you in my store again." *click*

    woo!!

    then..years later, I run into my old boss Ryan, he is now working at a local bookstore, im talking with him while he is at one of those computer stations the bookstore employees use..this woman walks up to him, chatting away on her cell phone, she briefly interrupts her phone conversation to ask Ryan a question..he says "I will be happy to help you when you are finished with your phone call"..she gives him a strange look and walks away..

    he said he does that all the time..there is no need to accept rudeness from customers.
    maybe store employees are starting to "fight back" more..thats a good thing!

    Scot

  2. #18
    Nepenthes Specialist nepenthes gracilis's Avatar
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    I'm a Park Ranger for New York State Office of Parks out of Wellesley Island State Park. Man, the STORIES! WOW. We had a guy that was drunk and beligerant. We got a call out fo our patrol truck radio about it. Get down to his area and campsite, at like 12AM (quiet hours start at 10) this dude is just cussing and throwing crap around. We told him he had to knock it off and either shut up or go to bed. Told us to go ourselves. So I told him if "Sir if you continue, you will be put under arrest." Laughed in my partners face, got in his truck and said "Arrest this." Did like 5 donuts in is truck out in the soccer field. Needless to say he was locked up, family was evicted from our park and they paid for damage to state property.

    MAN I LOVE MY JOB!

  3. #19
    Nepenthes's Avatar
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    LOL I gotta admit, I love the picture with the legend and all... that is awesome. This guy must have really got to you. As for similar experiences, I used to work at Ralph's (grocery story), and then later Macy's (clothing store), and I never had customers get to that point. I gotta agree with phission here... as long as you exert your dominance, people back down. Too many Americans believe they are number 1, and you just gotta put them in their place. I think the biggest issue I had with working retail (at Macy's at least) was all the beautiful women. Apparently they all talk and know who is dating who lol... That never ended well.
    - Daniel

  4. #20
    Always a newbie glider14's Avatar
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    how do i stay so calm? cause if i flip then i get fired. i can handle stuff like this to a certain point...after that it lets loose. but i can control it in Kroger for some reason....good thing too.

    Alex
    Everything is explainable. The seemingly unexplainable is but a result of our insufficient knowledge.- Hans Brewer

  5. #21
    Stay chooned in for more! Clint's Avatar
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    I saw my friend Kayla today in Kroger. Said she "hates it with a passion."

    The Rotisserie chicken is out of this world, though. At least it is at the Kroger here!

  6. #22
    Nepenthes's Avatar
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    Quote Originally Posted by JustLikeAPill View Post
    The Rotisserie chicken is out of this world, though. At least it is at the Kroger here!
    OMG yes it is... Ralph's has the same exact chicken... and surprise, they are owned by Kroger... yay for capitalism. That stuff is ridiculously tasty though. You gotta get those little hot sauce packets they have for their burritos and put it on the chicken. It's like a heart attack covered in chicken skin.
    - Daniel

  7. #23
    Tropical Fish Enthusiast jimscott's Avatar
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    I work at Home Depot on the weekend, as a cashier - Line Cashier, Self-Checkout, Returns,... There are a variety of reasons why people act like jerks. For one thing.... they really are normally a condescending selfish jerk. Sometimes they are tyring to fit in what they hope would be a quick transaction before they get back to work. Sometimes they are just having a real frustrating day and this was just one more negative thing. And who knows, maybe just before he got into it with his g/f and was set up to be "fit to be tied".

    I find it best to just be calm and quiet and let them get through their fit. And if they don't wanna shop there anymore... so be it. Let them be a nuisance for the competitor!

  8. #24

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    'We're all sensitive people."

    -Marvin Gaye-

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