They are notoriously bad with their plants. They have tried selling on ebay as well, and keep getting bad feedback. I bought from them once and will not do so again, especially since I now have a business license and an import license and can get the same plants they can.
On the price issue, the general idea for retail is to double your wholesale cost plus an extra 15 percent. Most plant people can't afford to do that because it makes the final cost to the customer too high. Retail stores do this however. Doing this will cover your wholesale cost plus any shipping and other fees that you had to pay to get the plants to you. Plus you have to heat, cool, water them, and since they come in bare root you have to have pots and soil ready, and greenhouses. All of this costs money that is not figured into the wholesale cost. So when someone knows that a Hamata is on BE website for 120 and you wonder why people are charging 200, they are not actually getting 80 bucks profit on that plant. Actual profit is much less than that. And if you have employees or any other bills that you have to pay, your profit dwindles even more. Ebay and paypal have huge fees, or if you have an online store you are paying fees, taking a credit card charges fees, and you have to have CITES permits if you are importing, and that costs as well. There is actually only a very small profit margin in plant sales. I am constantly amazed when I see plants from BE going for as cheap as they do on the retail market, because I know exactly how expensive it is to get them here and to keep them healthy and thriving, which mine are. Mine have grown out of the S category and into the M size and I only got them late October. They certainly look nothing like those pictured in this thread, that's awful.