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Thread: My plants arrived dead after two weeks of waiting

  1. #33
    Agent of Chaos Wolfn's Avatar
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    I've got another problem with this nursery. On December 27, 2010, I ordered a couple plants totaling $21.23. The plants arrived a few days later in good condition and everything was fine. However, I'm doing online banking right now and the nursery charged me twice for the same order. It says I paid $21.23 on December 27 and $21.23 again on January 3, 2011.

    I already contacted my bank and sent a complaint/dispute about being charged twice for the same order.
    "I may be on the side of angels, but do not mistake me for one."

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  2. #34
    Charlatan lizasaur's Avatar
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    Huh...that's happened a couple times to me (not from a nursery, but like, schoolbooks)...something about they take the money out of the account as pending and then after seeing that the money is there, they put the money through, while the pending transaction was just yet to be canceled out since that's automatic and goes away after a few days. Is that what happened or were they definitely...completed or whatever the word is?
    Oh well. Stuff like that is why I stick to PayPal.

  3. #35
    Aristoloingulamata Dexenthes's Avatar
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    Gosh. I'm glad I haven't experienced any of these shipping horror stories yet! Sorry to hear about your troubles.
    LOOKING FOR: N. (argentii x bicalcarata) x {[(lingulata x edwardsiana) x (naga x hamata)] x [(klossii x undulatifolia) x (aristolochioides x rajah)]} Growlist: http://www.terraforums.com/forums/sh...d.php?t=124586

  4. #36
    Agent of Chaos Wolfn's Avatar
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    Quote Originally Posted by i<3carnivores View Post
    Huh...that's happened a couple times to me (not from a nursery, but like, schoolbooks)...something about they take the money out of the account as pending and then after seeing that the money is there, they put the money through, while the pending transaction was just yet to be canceled out since that's automatic and goes away after a few days. Is that what happened or were they definitely...completed or whatever the word is?
    Oh well. Stuff like that is why I stick to PayPal.

    On 12/26, my balance was $1341.84 (yes, it's high. I'm bringing it down). On 12/27, my plants were paid for ($21.23) and my new balance was $1,363.07. A few days later, I paid off $957.60, so my balance was then $462.20 (I made small purchases totaling $56.73 in between). So my balance was $462.20. On January 3rd, I was billed again for my plants, and my total now is $483.43.

    That means I paid $42.46, which is double what I originally purchased. Further, the two dates of purchase are about a week apart. It's as if they kept my credit card number and paid twice with it a week apart.

    I've already contacted my bank to dispute the purchase. In addition, I'm worried about how many times this might have happened before. I used to be a little careless with my spending credit card. I would buy things off the internet multiple times a week (which is why my credit balance is so high). I would get the statement once a month, I would briefly look for any odd purchases that couldn't have come from me, and that would be that. Now I'm worried they could have been doing this since I've been buying from them, which was 2008.


    Maybe I'm over-reacting, but I'm a little nervous about who deals with my credit numbers now.
    "I may be on the side of angels, but do not mistake me for one."

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  5. #37
    Charlatan lizasaur's Avatar
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    Ohhh, yikes. Yeah, that's really not good.
    I suppose it could be a mistake? Things might be a little hectic with the holidays and cause they're dealing with me too (and I can never be easy on them *cough* >.>) But uhm...you can definitely look into PayPal, maybe..that is why they exist- so vendors can't have your credit card number.

  6. #38
    Doing it wrong until I do it right. xvart's Avatar
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    Quote Originally Posted by i<3carnivores View Post
    Ohhh, yikes. Yeah, that's really not good.
    I suppose it could be a mistake? Things might be a little hectic with the holidays and cause they're dealing with me too (and I can never be easy on them *cough* >.>) But uhm...you can definitely look into PayPal, maybe..that is why they exist- so vendors can't have your credit card number.
    I think the holidays might have something to do with it, but I would also think that the system would be a little more automated than that. It could have been a computer error or such; but regardless I would call them before jumping to conclusions. And, a little off topic but your credit card company probably has an online account system and keeping up with that online once a week or so would help you monitor your account for similar things, but it sounds like this isn't much of a problem anymore.

    xvart.
    "The tragedy of life is not that every man loses; but that he almost wins."

    "Quis custodiet ipsos custodes?"

  7. #39
    Agent of Chaos Wolfn's Avatar
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    Quote Originally Posted by xvart View Post
    I think the holidays might have something to do with it, but I would also think that the system would be a little more automated than that. It could have been a computer error or such; but regardless I would call them before jumping to conclusions. And, a little off topic but your credit card company probably has an online account system and keeping up with that online once a week or so would help you monitor your account for similar things, but it sounds like this isn't much of a problem anymore.

    xvart.

    I just started online banking about a week ago.

    Update on the situation: the second payment to the nursery has been canceled and everything is back to normal.

    But yeah, it probably was just a mix up because of the holiday season.
    "I may be on the side of angels, but do not mistake me for one."

    Wolfn's Growlist

  8. #40
    RL7836's Avatar
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    Quote Originally Posted by xvart View Post
    .... but it sounds like this isn't much of a problem anymore.
    Why is this? The sooner you get things resolved, the easier it is. While I don't use them, debit cards are especially important to monitor. They do not have the same protections that credit cards do (contrary to what the banks attempt to have us believe). The timelines for reporting are shorter and they readily will allow you to eat fraudulent charges if you report too late.
    All the best,
    Ron
    You must do the thing you think you cannot do. --- Eleanor Roosevelt

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