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Thread: Emails and Contacts Deleted

  1. #1
    Tropical Fish Enthusiast jimscott's Avatar
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    Emails and Contacts Deleted

    Gmail thought it was a great idea to wipe out my Inbox, Sent Mail, Drafts, Trash, and my contacts. However, I still have Spam. Anybody who also contacts me through Email.... please send me one!

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    GregNY's Avatar
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    I remember reading an article in the past that this had happened to a whole slew of gmailers. Googlel discovered the glitch and performed a restoration. You may want to contact them about this, they should be able to get everything back. Googlel holds on to your info forever!

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    Hello, I must be going... Not a Number's Avatar
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    Make sure someone hasn't hacked your password. When logged into Gmail scroll the the bottom of the page and you'll see a line "Last account activity" and click on the "Details" link next to it. It should show you the last dozen or so times the account was accessed and from what IP address.

    If messages are deleted they are held in the trashcan for 30 days unless manually cleared.

    It might be a good idea to change your password anyway.
    Grand Hotel... always the same. People come, people go. Nothing ever happens.

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    Never Knows Best gill_za's Avatar
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    Never had a problem with google. Yes the core business of that company is advertisement and that is why they hold on to your info ( to deliver personalized ads ) but so is facebook and other search engines and look where it's gotten them.

    Just like GregNY said write them an email, they should be able to sort it out.

    P.S. Just checked my accounteverything seems intact.

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    mobile's Avatar
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    Jim,

    This happened to some Gmail users back in February. There is some information on the issue on THIS page, including an email address for contacting them. I suspect that they may be able to restore the lost data.

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    eou812's Avatar
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    Quote Originally Posted by Not a Number View Post
    Make sure someone hasn't hacked your password. When logged into Gmail scroll the the bottom of the page and you'll see a line "Last account activity" and click on the "Details" link next to it. It should show you the last dozen or so times the account was accessed and from what IP address.

    If messages are deleted they are held in the trashcan for 30 days unless manually cleared.

    It might be a good idea to change your password anyway.
    Yeah one time gmail said that someone from Canada logged into my account and i need to change my password and of course i sure did.

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    Tropical Fish Enthusiast jimscott's Avatar
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    Actually, a week before this happened, Gmail said that it thinks there was suspicious activity and suggested I change my password. So I did. Now I have the problem! Go figure.

    ---------- Post added at 08:39 AM ---------- Previous post was at 08:37 AM ----------

    This is what I got when I went to Google Help:

    Google Help to me

    show details 2:34 PM (18 hours ago)

    bkc56 has posted an answer to the question "Between Saturday & Sunday (6/4 & 6/5), somehow, Emails (Inbox,Sent, Drafts, and Trash) were wiped out. So were all of my":

    It's possible that your account was compromised and
    everything deleted. If so, you need to change your password and verify
    all your other security and account settings (see http://knol.google.com/k/the-c-man/h...m_Your_Account
    and see the links below about possible recovery of the lost e-mail).

    It's
    also possible you have forwarding, filters, or POP/IMAP enabled and
    operating on your messages. It could even be confusion on the
    difference between labels and folders.

    Have you looked in All Mail and Trash for the missing information? Have you used Search to try and find it?

    Unfortunately, messages permanently deleted from Trash or Spam can not be recovered. Sorry.

    This
    is why some people do their own backups of their Gmail accounts. That
    way if the account is compromised and everything deleted they have a way
    to recover their e-mail history and contacts.

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    mobile's Avatar
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    Hmm... time to backup my Gmail me thinks!

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