I had one time when I was supposed to receive an order of plants, so I made arrangements to be home when they were delivered. Anyways, I was pulling into my driveway when the USPS truck drove up. The lady hops out of the truck, grabs my package, which was carefully labeled with all of these: "Perishable: Live Plants," "Fragile, Handle with Care," and the "This Side Up" Well somehow she must have gotten the idea that these meant to see how far she could throw; needless to say, I watched in horror as my plants were chucked about 50ft, straight at my front door. The package missed, hit the bricks on the side of my garage, bounced off and got skewered onto my railing! It was literally hanging on my railing, with the bar going all the way through it! Man did I yell at her! Plants were ok, but one had to be repotted, the railing had gone right throw its pot...somehow it recovered despite having most of its roots shredded.