was hoping anyone would have an idea for an issue with my Dell desktop, before i spend half the day on the phone. i have a problem that the computer won't boot up. i keep getting a screen that says press F1 to retry boot, F2 for setup. i go into setup and primary and secondary drives have "unknown" listed. i had this problem before, called Dell, they had me unplug and replug all the cables inside the computer. that worked then. but now i tried it again and it didn't help. also, i now notice a weird sound, which i am assuming comes from the hard-drive. it sounds like the disc spinning, followed by a click. this repeats about every 1.5 seconds...spinnn-click..spinnn-click. i hope it's something as simple as just getting a new harddrive (or I guess even simpler than that!). i don't really use the computer much anymore, and it would only break my heart if it was trashed for monetary reasons. i don't have any essential files on there or anything. fortunately i made CD copies of all the CP and baby pics on there this past summer.