I use this ISP and am also using it for Popup Blocker, Spamblocker, Accelerator, and Email. I used to have the version 2004 version and things were going alright for awhile. The only complaint that I had was that I couldn't see "open Email" at work, if I opened it at home. My co-worker talked me through going into my Outlook Express account and I checked the box for "leave copy on server". Problem solved, until one day, two of my friends were mysteriously blocked and I had to manually bring them from Suspect Mail into the Inbox.
Then, the 2005 version introduced and did an update. That took care of the mysterious blocking, but created new problems. A minor nuisance was that every time I checked my mail, a message appeared about some error with my password. It didn't matter what I did to affect changes - nothing worked. Also, I could no longer see the "opened Email" again. I made sure that the "leave copy on server was checked in Outlook Express, but I couldn't access the opened Email. I did the online chat thing with two different Earthlink techs and both times they recommended uninstalling and reinstalling. Nothing was corrected, either time and I ended up frustrating friends by having to "reinvent the wheel", manually bringing them into the Inbox, along with that recurring password problem. So I went into the Earthlink account and tried checking the box for "leave copy on server". But it won't let me. Instead, it gives me a message about the account and identity already existing, and that needed to choose another. I tried choosing another and got confused.
I've lived with this and have even taken to copy & paste Emails to TF Notes and then re-copy & paste to a fresh Email at work.
Two nights ago, I was logged on and did my usual and then shut down for the night. In the morning, when I tried getting into my Email, all of a sudden, I get this message about some Smptauth thing and basically, I no longer had access to Total Access. Two Emails that I intended to reply to, in the morning - vanished and I can't retrieve them, either on Earthlink or Outlook.
I tried to update to some 2005.2 and everytime I do so, the computer turns itself off, after going through the motions of updating, not accomplishing a thing.
Am I the only one experiencing this? Is there some words of advice, other than the obvious - "Dump Earthlink!"