I've pollinated phals before.(just because I'm curious) It's actualy easy. On the front of the column is where the pollania are located, behind a little bit of tissue. There easily pulled off with some tweezers. They'll be attached to the tissue by a small glob of yellow glue. The "stigma"(its more like a little cave) is on the underside of the of the column. Remove the pollania from the tissue and transfer it into the cavity. If all goes well the cavity should "close" up over the next few days.