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Thread: More snazzy new plants!

  1. #17
    Nepenthes101's Avatar
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    Quote Originally Posted by swords View Post
    yeah, I will admit the first N. boschiana is a nice looking plant, I expected them all to be nice (for what I paid). After the big screw over with the N. bellii x northaina cutting from hell I didn't expect another bad order so quick.
    The Bellii x Northiana too? That sucks. What did you tell the guy?

  2. #18
    does this rag smell like chloroform to you? boxofrain's Avatar
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    Quote Originally Posted by Dexenthes View Post
    Wow! I really like the boschiana, I have always thought about getting one.

    But seriously... What kind of business is that? I would definitely inform them of your unhappiness, maybe even link to this thread and show that the community does not approve.

    I wont buy from whoever this is if I find out which seller it is!
    DITTO! well said.
    "the memories of a man in his old age, are the deeds of a man in his prime"

  3. #19
    swords's Avatar
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    Mike the N. bellii x northiana was from an ebay seller (usually no problems) The camera angle on the "actual plant you're getting" was creative enough to not show any of the problems.

    You can read about that here by his own admission he does have "one" good cutting but it's not what he sent me:
    http://www.terraforums.com/forums/sh...d.php?t=127399

    I am keeping it yet and trying to coax the growing point into something good and get something out of it since the guy won't refund me the plant price and take the nasty thing back. He sent me the $8 postage, as if that would save him from a bad customer feed back...
    Last edited by swords; 06-22-2011 at 05:27 PM.

  4. #20
    Nepenthes101's Avatar
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    Quote Originally Posted by swords View Post
    Mike the N. bellii x northiana was from an ebay seller (usually no problems) The camera angle on the "actual plant you're getting" was creative enough to not show any of the problems.

    You can read about that here by his own admission he does have "one" good cutting but it's not what he sent me:
    http://www.terraforums.com/forums/sh...d.php?t=127399

    I am keeping it yet and trying to coax the growing point into something good and get something out of it since the guy won't refund me the plant price ($85) and take the nasty thing back. He sent me the $8 postage, as if that would save him from a bad customer feed back...
    That sucks man. I'm sorry. He should refund you the whole cost. I didn't see the thread before of your new plant. I haven't been around on TF lately. Just been really busy and all.

  5. #21
    Send in the Clones Houstonherp's Avatar
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    I feel there are a few things that need to be clarified here...I had originally typed this reply days ago, and then deicded not to justify the misinformation with a reply. However, even though the name of the company was not mentioned in the thread, we here at **********.com still stand behind our plants. For that reason, I will clarify the misconceptions some of you have regarding this transaction:

    1) We grade our plants by the same sizing standards that Borneo Exotics (and many US CP retailers as well) use. That is, Small Nepenthes are up to 3 inches in diameter, Medium are 3 to 6 inches, Large are 6 to 12 inches, and Extra Large are over 12 inches. Leaf tip to leaf tip. This is stated on our web site, and lets our customers know exactly what to expect; however, we often send plants that are oversized as a thank you to our valued customers. More about how that relates to this order to follow.

    2) Josh (Swords) ordered two SMALL potted N. boschiana. By the standard size grading, these plants would be up to 3 inches across. That means that the smaller of the two plants is what he paid for, and the LARGER of the two is easily a Medium, if not Large, plant...one if not two sizes larger than what was paid for.

    3) Josh ordered one N. alata - Clone (t) Medium Hanging Basket. This means the plant should be 3 to 6 inches in diameter. But the pictures he took clearly show a plant that is easily double the size of the six-inch hanging basket that the plant is in. That would classify it as an Extra Large plant, which is two sizes larger than he paid for again.

    4) The same holds for the ventricosa x merrilliana. Josh ordered a Medium Potted plant, but as the pictures he took demonstrate, the plant is easily over a foot across...an Extra Large plant, and two sizes larger than what he paid for once again. Lots of nice pitchers as well, which were not really shown in the pictures he took.

    5) Josh was sent these oversized plants because we had already taken cuttings from these plants, so that we can continue to propagate them and have more plants for our future customers. This is a standard procedure that all Nepenthes nurseries use. However, the cuttings were too recent to be assured of them having acceptable roots developed; and thus our decision was to send Josh our PARENT plants with several YEARS worth of growth and roots, rather than send the actual Medium-sized plants he paid for and take a chance of the cuttings not doing well. We believe this was a smart business decision to make, one which we would make again given the need, and one which Josh should have been pleased with. After all, he now has our parent plants, and they will send out new growth from the node just below the cut end in the near future! Even so, we replied to Josh and offered him a full refund in return for the plants being returned to us, and we have yet to receive a reply.

    6) We will continue to offer the best possible plants, and the most IN STOCK diversity of any carnivorous plant nursery in the U.S. We have over 10,000 plants in stock and ready for shipment, and if it shows up on our web site, its AVAILABLE, not an OUT OF STOCK item.

    We are fully aware that Andrew will most likely remove this reply once it is noticed as a reply from a competitor, but felt the need to reply fully to Josh's claims. We do not hide behind a thread that talks of "a US supplier" without mentioning who it is. We are proud of what we have done with **********.com over the past three years, developing a carnivorous plant product line that is second to none and standing behind our products; and we have offered Josh a full refund if he wishes.

    Anyone is welcome to e-mail me to discuss **********.com or this particular thread further; however, to show our respect for this being Andrew's forum, we will not be replying further here. People tend to distort things radically in the forums, and this is why we do not usually participate in them.

    Good Growing everyone!

    Mike Howlett
    **********.com
    orders(at)**********(dot)com
    Last edited by Houstonherp; 06-24-2011 at 04:10 PM. Reason: edited for typos

  6. #22
    SirKristoff's Avatar
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    Mike regardless of whether or not this was a good business move is not the point
    the point is, he did not pay for a cutting/plant without its growth point, he payed you for a whole plant.
    There is no guarantee that this plant will activate a node or basal, though its likely it will if kept in good conditions and grown well.
    The better business option would have been to ASK and take into consideration that maybe he would not be happy with this move/decision before shipping and making the decision on your own.
    thats just my 2cents

  7. #23
    Charlatan lizasaur's Avatar
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    Well, here's my problem with all this...If you wouldn't send cuttings that may or may not have roots, why would you send an old plant that may or may not activate a node? I mean, lopping off the growth point then shipping it might be more stress than it can deal with--that's not a guarantee that it'll just spring back to life.

    I mean, gee, how nice of you to send bigger plants, but what does that matter if one is all gnarly, and two aren't ready to grow, and may not ever grow? And so you shipped them with big nice pitchers, pitchers don't always survive the acclimation process, so what kind of brownie points do you want for that?

    Also, why do you have plants "in stock" that aren't actually ready to go out? What's the point of having a super major awesome variety for sale if you can't manage it to ensure crap like this isn't gonna happen? And as Kris said, why not just *ask* first, because now, you're out shipping, monies, AND your parent plants?

    Shipping plants at advertised size- you can't lose doing that. Bonuses are nice, but not necessary. I don't think anyone would ever complain about that as long as it's as advertised. And I'd rather have a small plant at advertised size than a bigger one that looks like it has a seizure or just doesn't have a growth point at all. I'm pretty sure most growers would share my preference. Bonuses aren't bonuses if there's a catch. Either give more and do it right, or just stick to your advertisement. If you wanna make substitutions, ask first, but it's a better business model to just not have to.

  8. #24
    swords's Avatar
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    It's not the size of the plants but the condition of 3 of them I took issue with. I'm used to getting dime sized clones from Germany so bigger is of course better but no growing point is... a real bummer. I used alot stronger words when I unpacked them but I'm more calmed down now!

    As I initially stated the first N. boschiana is a fantastic looking plant, even were it smaller it would still be a nice plant. The other one looks pretty funky with the deformed leaves and pitchers. Hopefully it will settle and make nice with the new growth that will someday look like it's partner. The new leaf unfurling on the weird one is all curly and well weird. I dunno what's wrong with it the other ones unfurling leaf is not doing the same thing.

    It was the two headless twins I really freaked over though (cos they were pretty expensive). If this is the first time you've ever sent out plants that have been topped without an established new growing point please make sure it's the only time. Chalk it up as a learning experience, I'm not the only customer who will be unhappy receiving freshly topped plants. I would have paid the extra $20 or whatever for the larger size with a growing point since the size I ordered were out of stock.

    New plants have to adjust to my conditions VS the greenhouse, plus contend with being repotted (because I won't use anyone else's growing mix or pots) and then if they arrive with no growing point that's like a triple whammy on a new arrival. I will not be repotting the twins until I see some good new growth, but in the mean time this puts me in fear of both the soil (whatever might be lurking in it) and the roots on the plants as they reestablish since my conditions require the plants to be in a fast draining airy mixes or the roots will often die.

    As far as making this a flame post, it's not, I'm pretty easy going. As a community of growers we always tend to discuss our new arrivals good or bad. Since we aren't allowed to mention US vendor names we are restricted to discussing just the facts of the plants before our eyes not politics of what vendor we're using and so forth. I always like to brag up my new plants and not whine about how disappointed I was in the shipment.

    I was indeed offered a refund if I shipped the plants back but I ordered them because I wanted these exact plants from my wishlist. I was simply shocked with their condition upon arrival. I do hope these put up new growing points, from the photos online they look like they could be awesome plants someday.

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