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Thread: Is it just me or is the account page not working?

  1. #1
    nrbelex's Avatar
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    Is it just me or is the account page nor the order tracking page working?

    -Brett

  2. #2

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    I can't get in either. It says my password is incorrect. What about you?

  3. #3
    nrbelex's Avatar
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    ditto

    Also my tracking number on a recent order is not working, I come up with a page saying that this part of **********.com does not exist.

  4. #4

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    Well they are making changes to the site right now. It will probly be another day two to get every thing back.

  5. #5
    nrbelex's Avatar
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    Probably, thanks

    -Brett

  6. #6

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    HI Guys,

    Sorry about the confusion.

    We've changed commerce servers... and we had a few options when making the change. We could import the data from the old store... but we would potentially have some serious down time... or scrub customer records and start over...

    SO, rather than being down... we chose to make the move immediately... and have customers re-register.

    We do have your records on file, however... so if you have any questions about previous orders..... I can help you out.


  7. #7
    nrbelex's Avatar
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    Thanks, No problem!
    Just Wondering ---

    -Brett

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