To this date, I have never even received a reply.
"This is a copy of the following message I sent to Equilibrio
Carnivorous Plants via Equilibrio Carnivorous Plants
This is an enquiry e-mail via
http://www.equilibriocarnivorousplants.com from:
XXXXXXXXXXXXXXXXXXXXXXXXX
Hi,
I placed and recieved an order of plants. Sales No. XXXX
One of the red venus fly traps had no roots and died. I understand that nothing in this world is perfect.
The Filiformis var. Filimormis is listed in your online catalog as
red, but what I recieved is green. It started green and even though it has
been in full sun for two months, it's green.
The last thing I need is another green one. While things are dormant they can get mixed up so I want to make sure if I order another one, this won't
happen again.
Other than that, all the other plants are doing amazingly well.
Thanks."