Recently, I ordered a D. gigantea from the above vendor. It arrived as a potted
plant, simply wrapped in newspaper, and consequently, the compost was all over
the box. Moreover, as you may know, D. gigantea is an erect-growing Drosera.
The plant I received featured a three inch stalk, which would have been beautiful,
but because of the incredibly careless, thoughtless packing, was broken in half!
If even a modicum of care had been exercised in the packing of this plant, it
would have arrived in perfect shape. Given that this "company" has been in
business for a while now, it seems that they should know better how to pack
such plants.
Finally, for those who have read the "guarantee" on the company website,
which promises to "fix" any problems if a plant does not arrive in perfect shape,
be aware that when you receive your plant, you also will receive a clarification
of the terms of the "guarantee". This clarification indicates that you must call
the company at your expense within 24 hours, and then ship the plant back to
them, again at your expense. Then, if they accept your "claim", they state that
they'll refund your money or replace the plant. But, if your "claim" is not accepted,
they'll just ship the damaged plant back to you (and by this time, it'll probably
really be damaged). So, the so-called guarantee appears to be effectively
worthless. Additionally, they indicate clearly that email regarding such matters
will not be answered!
I've purchased plants from virtually every CP dealer on Earth over the last couple
of decades, and this incident involves some of the poorest business practices I've
ever seen. Consequently, I'll never do business with these people again.
This is only my experience, but the reader can draw his own conclusions!
Caveat emptor! (Let the buyer beware!)
plant, simply wrapped in newspaper, and consequently, the compost was all over
the box. Moreover, as you may know, D. gigantea is an erect-growing Drosera.
The plant I received featured a three inch stalk, which would have been beautiful,
but because of the incredibly careless, thoughtless packing, was broken in half!
If even a modicum of care had been exercised in the packing of this plant, it
would have arrived in perfect shape. Given that this "company" has been in
business for a while now, it seems that they should know better how to pack
such plants.
Finally, for those who have read the "guarantee" on the company website,
which promises to "fix" any problems if a plant does not arrive in perfect shape,
be aware that when you receive your plant, you also will receive a clarification
of the terms of the "guarantee". This clarification indicates that you must call
the company at your expense within 24 hours, and then ship the plant back to
them, again at your expense. Then, if they accept your "claim", they state that
they'll refund your money or replace the plant. But, if your "claim" is not accepted,
they'll just ship the damaged plant back to you (and by this time, it'll probably
really be damaged). So, the so-called guarantee appears to be effectively
worthless. Additionally, they indicate clearly that email regarding such matters
will not be answered!
I've purchased plants from virtually every CP dealer on Earth over the last couple
of decades, and this incident involves some of the poorest business practices I've
ever seen. Consequently, I'll never do business with these people again.
This is only my experience, but the reader can draw his own conclusions!
Caveat emptor! (Let the buyer beware!)